Legal

Privacy Policy

Your privacy matters to us. This policy explains how STRIX SOLUTIONS collects, uses, and protects your information across our website, products, and mobile applications.

Last updated: May 29, 2026

1. Introduction

STRIX SOLUTIONS ("STRIX," "we," "our," or "us") is a technology company that operates the website strixbuild.com and develops a range of software products, web applications, and mobile apps. This Privacy Policy describes how we collect, use, and share information across all of our properties.

By using our website, products, or mobile applications, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

2. Scope

This Privacy Policy applies to:

  • Our corporate website at strixbuild.com.
  • All products and services operated by STRIX SOLUTIONS, including those hosted on subdomains of strixbuild.com (for example, completeit.strixbuild.com).
  • Our mobile applications distributed through the Apple App Store and Google Play Store.

Section 14 describes additional, product-specific information that supplements this policy. In the event of a conflict, the product-specific section controls for that product.

3. Information We Collect

We collect the following categories of information:

  • Contact information you voluntarily provide when you reach out to us — such as your name, email address, and the contents of your message.
  • Account information required to register for and use our products — such as your name, email address, and an encrypted password. When you authenticate, we issue access tokens that identify your session.
  • User-generated content that you submit to our products — such as notes, text, files, images, or recordings you upload or create. The categories of content depend on the product; see Section 14 for details.
  • Usage data collected automatically — including your IP address, browser type, device identifiers, operating system, referring URLs, pages or screens viewed, feature interactions, and the dates and times of your activity.
  • Cookies and similar technologies that help us understand how our services are used and improve your experience. See Section 5 for details.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, maintain, and improve our website, products, and mobile apps.
  • To authenticate users, secure accounts, and prevent fraud, abuse, and unauthorized access.
  • To process the content you submit to our products and generate the outputs you request (for example, AI-generated tasks — see Section 6).
  • To respond to inquiries and provide customer support.
  • To analyse usage patterns, troubleshoot problems, and improve performance and reliability.
  • To send you service-related notifications (for example, account or security alerts).
  • To comply with legal obligations and enforce our Terms of Service.

5. Cookies and Tracking Technologies

Our website and products may use cookies — small text files stored on your device — and similar technologies (such as local storage and secure token storage on mobile devices) to keep you signed in, remember your preferences, and understand how our services are used.

You can control cookies through your browser settings. Disabling cookies may prevent you from signing in or using certain features of our products.

6. Third-Party Services and AI Processing

We rely on selected third-party service providers to operate our business — for example, cloud hosting, email delivery, analytics, error monitoring, and artificial intelligence processing. These providers may receive and process information on our behalf under contractual confidentiality and data-protection obligations.

Some of our products use third-party artificial intelligence services to process user-submitted content. When AI processing is used, the content you submit is transmitted to the AI provider to generate a response, and that provider may temporarily retain the content in accordance with its own terms. The specific AI providers used by each product are listed in Section 14.

We encourage you to review the privacy practices of any third-party services we rely on. We do not sell your personal information to third parties.

7. Data Sharing

We do not sell, trade, or rent your personal information. We share information only in the following circumstances:

  • With service providers who assist us in operating our website, products, and business, subject to confidentiality and data-protection obligations.
  • When required by law, regulation, legal process, or enforceable governmental request.
  • To protect the rights, property, or safety of STRIX SOLUTIONS, our users, or the public.
  • In connection with a merger, acquisition, restructuring, or sale of assets, subject to the confidentiality of your information.

8. Data Security

We take reasonable technical and organisational measures to protect the information we collect — including encrypted password storage, transport-layer encryption (HTTPS/TLS), token-based authentication, and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it. You may request deletion of your account and associated data at any time (see Section 11).

10. International Data Transfers

STRIX SOLUTIONS and some of our service providers operate internationally. Your information may be transferred to, stored in, or processed in countries other than the one in which you reside. Where required, we take appropriate safeguards to ensure that such transfers comply with applicable data-protection laws.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information and your account.
  • Object to or restrict certain types of data processing.
  • Receive a copy of your information in a portable format.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with your local data-protection authority.

To exercise any of these rights, please contact us at the email address provided in Section 15.

12. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child under 16, please contact us and we will take steps to delete it.

13. Mobile Applications

Our mobile applications may request permissions to access certain device features (such as storage or the microphone) solely to provide the functionality you request. These permissions can be revoked at any time through your device settings.

Mobile apps authenticate users by storing access tokens in the operating system's secure storage (Keychain on iOS, Keystore on Android). When you sign out, these tokens are removed.

14. Product-Specific Information

Each of our products may collect additional information or rely on specific third-party services. The sections below describe how this Privacy Policy applies to each product. New products will be added here as they launch.

14.1 Complete-It

Complete-It is an AI-powered productivity application available at completeit.strixbuild.com and through our iOS and Android mobile apps. It extracts actionable tasks from unstructured content that you submit.

  • Account data: email address, name, and an encrypted password hash. We use Laravel Sanctum to issue personal access tokens for authentication.
  • User-submitted content: notes, text, emails, meeting transcripts, voice recordings, and similar unstructured content that you submit for task extraction. This content is stored in our database in association with your account.
  • Generated content: tasks, tags, priorities, due dates, and assignees that the application generates from your content. You can edit, delete, or export this data at any time.
  • AI processing: content you submit is sent to Google Gemini (Gemini 2.5 Flash) to generate structured tasks. Google's processing of that content is governed by Google's own terms and privacy policies. We do not use your content to train AI models.
  • Mobile app data: our mobile app stores your access token in secure device storage and may cache data locally to enable offline access. Cached data is cleared when you sign out.
  • Retention: your content, tasks, and account data are retained for as long as your account is active. You can delete individual items, clear your account, or request full account deletion at any time.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through our services. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

STRIX SOLUTIONS
Email: info@strixbuild.com
Website: strixbuild.com