Terms of Service

Last updated: May 29, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") form a binding agreement between you and STRIX SOLUTIONS ("STRIX," "we," "our," or "us") and govern your access to and use of our website at strixbuild.com, our products (including those hosted on subdomains of strixbuild.com), and our mobile applications (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.

2. Definitions

• "Account" means a user account registered with any of our Services.
• "User Content" means any content you submit, upload, or otherwise provide to the Services — including text, notes, files, images, and recordings.
• "Generated Content" means any output produced by the Services based on your User Content, including AI-generated tasks, summaries, tags, or other structured data.
• "Product-Specific Terms" means the additional terms in Section 14 that apply to specific products.

3. Eligibility

You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

4. Accounts

Some of our Services require you to register for an Account. When you do, you agree to:

• Provide accurate, current, and complete information.
• Keep your credentials secure and confidential.
• Notify us promptly of any unauthorized access to or use of your Account.
• Accept responsibility for all activity that occurs under your Account.

We may suspend or terminate Accounts that violate these Terms, contain inaccurate information, or are inactive for an extended period.

5. Acceptable Use

When using the Services, you agree not to:

• Use the Services for any unlawful, harmful, fraudulent, or abusive purpose.
• Submit content that infringes another party's intellectual property, privacy, or other rights.
• Submit content that is defamatory, obscene, harassing, threatening, or otherwise objectionable.
• Upload malware, viruses, or any code intended to disrupt, damage, or gain unauthorized access to systems or data.
• Attempt to probe, scan, reverse-engineer, or penetrate the security of the Services, or to interfere with their normal operation.
• Use automated means (bots, scrapers) to access the Services in a way that exceeds reasonable human use or that bypasses rate limits.
• Circumvent authentication or access controls, or access Accounts or data that do not belong to you.
• Resell, sublicense, or make the Services available to third parties as a standalone offering without our written permission.

We may investigate and take appropriate action — including content removal and Account termination — in response to violations.

6. User Content

You retain ownership of all User Content you submit to the Services. You are solely responsible for your User Content and for the consequences of submitting it.

By submitting User Content, you grant STRIX a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, process, and display that content solely for the purpose of operating and providing the Services to you — including processing your content through third-party providers (such as AI services) as described in our Privacy Policy. This licence ends when you delete the content or your Account, except to the extent that the content has already been shared, processed, or is required to be retained for legal or operational reasons.

You represent and warrant that:

• You own or have all rights necessary to submit your User Content and to grant the licence above.
• Your User Content does not violate these Terms or any applicable law.

7. Generated Content

Subject to your compliance with these Terms, you own the Generated Content produced for you by the Services based on your User Content. Because multiple users may submit similar inputs, similar or identical outputs may be produced for other users; we make no claim that Generated Content is unique to you.

Generated Content may be produced by artificial intelligence and may contain inaccuracies, omissions, or errors. You are responsible for reviewing Generated Content before relying on it, and you should not use it as a substitute for professional advice (legal, medical, financial, or otherwise).

8. Intellectual Property

The Services — including all software, designs, text, graphics, logos, trademarks, and arrangements of content — are owned by STRIX SOLUTIONS or our licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights in the Services.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for their intended purpose. You may not copy, modify, distribute, sell, or create derivative works of the Services except as expressly permitted.

9. Third-Party Services

The Services may integrate with or rely on third-party services (such as cloud hosting, analytics, email delivery, and AI providers). Your use of those services may be subject to separate terms and privacy policies provided by those third parties. We are not responsible for the availability, content, or practices of third-party services.

10. Fees and Paid Features

The Services are currently offered free of charge. If we introduce paid features or plans, we will provide clear pricing, billing terms, and cancellation policies at the point of sign-up, and those terms will supplement these Terms.

11. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY GENERATED CONTENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STRIX SOLUTIONS AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED ONE HUNDRED EURO (€100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify and hold harmless STRIX SOLUTIONS and its officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Services, or your breach of these Terms.

14. Product-Specific Terms

Certain products have additional terms that supplement these Terms. In the event of a conflict between these Terms and a product-specific section, the product-specific section controls for that product. New products will be added here as they launch.

14.1 Complete-It

Complete-It is an AI-powered productivity application available at completeit.strixbuild.com and through our iOS and Android mobile apps.

• AI outputs: Complete-It uses Google Gemini to extract tasks, priorities, due dates, and tags from content you submit. AI outputs are generated automatically and may contain errors, omissions, or inaccuracies. You are responsible for reviewing the outputs before acting on them.
• Sensitive content: you should not submit content you are not authorised to share with a third-party AI service, or content that contains confidential business information, regulated data (such as health or financial records), or personal data of others without lawful basis.
• Reliance: Complete-It is a productivity tool and not a substitute for professional judgment. Do not rely on extracted tasks for legal, medical, financial, safety-critical, or other high-stakes decisions.
• Fair use: AI-processing features are subject to reasonable-use limits. We may throttle, suspend, or modify access if your usage materially exceeds typical patterns or imposes a disproportionate cost on our infrastructure.
• Mobile apps: use of our iOS and Android apps is also subject to the applicable app store's end-user licence agreement.

15. Termination

You may stop using the Services and delete your Account at any time. We may suspend or terminate your access to the Services, with or without notice, if you violate these Terms, if your use creates risk or legal exposure for us, or if we are required to do so by law.

Upon termination, your right to use the Services ends. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the Services. Your continued use of the Services after an update constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which STRIX SOLUTIONS is established, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, except where mandatory consumer-protection laws of your country of residence require otherwise.

18. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right under these Terms is not a waiver of that right. These Terms, together with the Privacy Policy, constitute the entire agreement between you and STRIX SOLUTIONS regarding the Services.

19. Contact

If you have any questions about these Terms, please contact us at:

STRIX SOLUTIONS
Email: info@strixbuild.com
Website: strixbuild.com